Random human error is no longer so random – or expensive.

Cicero’s old adage that “to err is human” has finally come full circle.  For thousands of years, quality and safety experts have hidden behind the randomness and unpredictability of human error.  But Cicero finished his famous quotation with “to persevere in error is the act of a fool.”  That is where the PRC comes in.

Convergent’s Professional Reliability Certification program is unlike any other program in the world - focusing relentlessly on the individual as a source of, and therefore the solution to, many errors, incidents, and accidents.  Exhaustive research consistently shows that fully 80% of all negative events have human error as a causal factor and the PRC program fits like a glove with quality and safety management programs such as Six Sigma, LEAN, Baldridge, and Safety Management Systems (SMS).  Currently, the PRC is offered as a two-day workshop, or packaged as a series of half-day or full-day seminars.

The Professional Reliability Certification creates individual reliability by targeting attention to detail, diligence, professional discipline, human error causes and countermeasures, personal accountability, and much more.  It is the synthesis of decades of research from over 75 sources, and draws from a multitude of disciplines such as cognitive, behavioral, and educational psychology, human physiology, sports psychology, risk management, and military science.

So regardless of the occupation or the industry you are in, if you want to see a world-class professional staring back at you in the mirror –ccontact us and we’ll show you how the PRC can take you there.