Patient Safety tools that are evidence-based at the right level . . .

. . . your level.  

Simply cloning "aviation tools" for use by healthcare professionals doesn't make good sense - or good medicine. Yet this is a popular idea and a good example of a well-intentioned effort with too narrow a focus and limited usefulness for the scope of the patient safety challenge facing the world today.

At Convergent, even though our entire philosophy is based on shared learning, we know that relevance and tailoring of ideas, tools and techniques are critical for success and cultural acceptance of any new concept.   It matters little to us where a good idea comes from – but it is absolutely essential that it can be applied with success in your environment.  That is what makes our programs different.

Convergent’s Patient Safety program is led by a board-certified and practicing cardio-thoracic surgeon, backed by a team of experts that use tools such as “positive deviance discovery” and “personalized error awareness and control” to simultaneously drive errors down and performance measures up.  And yes – we do draw valuable lessons from aviation – as well as a wide variety of other evidence-based error control concepts from arenas as diverse as nuclear power, professional sports and the hospitality industry.   Regardless of where the performance improvement practices originate - all of our programs are grounded in one truth – that individuals and organizations are unique in their strengths and vulnerabilities.  So rather than try to convince you we have “the answer” from a particular industry – we show you how to sort through all of the various approaches that are available to arrive at your own appropriate prescriptions for improvement and change.   Doesn’t that make more sense?